In order to use certain features (like enrolling in a course), you need
to create a user account. When you create or update your account, we
collect and store the data you provide, like your email address,
password, gender, and date of birth, and assign you a unique identifying
number (“Account Data”).
You can also choose to provide profile information like a photo,
headline, website link, social media profiles, or other data. Your
Profile Data will be publicly viewable by others.
When you enroll in and take courses, we collect certain data including
which courses, assignments and quizzes you’ve started and completed;
your exchanges with instructors, teaching assistants, and other
students; and essays, answers to questions, and other items submitted to
satisfy course requirements.
If you make purchases, we may collect certain data about your purchase (such
as your name and zip code) as necessary to process your order. You must
provide certain payment and billing data directly to our payment
processing partners, including your name, credit card information,
billing address, and zip code. For security, HANDSWORTH INSTITUTE does not collect or
store sensitive cardholder data, such as full credit card numbers or
card authentication data.
If you contact us for support or to report a problem or concern
(regardless of whether you have created an account), we collect and
store your contact information, messages, and other data about you like
your name, email address, location, operating system, IP address, and
any other data you provide or that we collect through automated means
(which we cover below). We use this data to respond to you and research
We use tools like cookies, web beacons, analytics services, and
advertising providers to gather the data listed above. Some of these
tools offer you the ability to opt out of data collection.
We use your data to do things like provide our Services, communicate
with you, troubleshoot issues, secure against fraud and abuse, improve
and update our Services, analyze how people use our Services, serve
personalized advertising, and as required by law or necessary for safety
We share certain data about you with instructors, other students,
companies performing services for us, our business partners, analytics
and data enrichment providers, your social media providers, companies
helping us run promotions and surveys, and advertising companies who
help us promote our Services. We may also share your data as needed for
security, legal compliance, or as part of a corporate restructuring.
Lastly, we can share data in other ways if it is aggregated or
de-identified or if we get your consent.
We use appropriate security based on the type and sensitivity of data
being stored. As with any internet-enabled system, there is always a
risk of unauthorized access, so it’s important to protect your password
and to contact us if you suspect any unauthorized access to your