Terms And Condition

Terms and conditions Our mission is to deliver quality education for all. We enable anyone anywhere to enroll in educational courses to learn. We need rules to keep our online platform and services safe for you, us and our student community. These terms apply to all your activities on the HANDSWORTH website, our APIs and other services. 

If you live in Zambia, by agreeing to these terms, you agree to resolve disputes with HANDSWORTH through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participated in class actions, as detailed in the Dispute Resolution section.

ACCOUNTS
 You need an account for most of the activities on our platform, including to purchase and enroll in a course. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including valid email address and phone number.You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else's account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential for that account. In the event of the death of a user, the account of the user will be closed.
If you share your account login credential with someone else, you are responsible for what happens with your account and HANDSWORTH will not take responsibility. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting us. We may request some information from you to confirm that you are indeed the owner of the your account.

You must be at least 18 years of age to create and account on our platform and use the services.

COURSE ENROLLMENT AND LIFETIME ACCESS
When you enroll in a course or program, you get a license from us to view it via our services and no other use. Do not try to transfer or resell courses in any any way. We grant you a lifetime access license, except when we must disable the course because of legal or policy reasons.

In legal, more complete terms, Udemy grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non- commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a HANDSWORTH authorized representative. This also applies to content you can access via any of our APIs.

We generally give a lifetime access license to our students when they enroll in a course. However, we reserve the right to revoke any license to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint, or if we determine its content violates our safety measures.

Payments, Credits and Refunds
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, HANDSWORTH offers a 30-day refund or credit for most course purchases.

Payments
You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment ( direct debit, or mobile money) for those fees. HANDSWORTH works with third party payment processing partners to offer you the most convenient payment methods to keep your payment information secure. Check out our Privacy Policy for more details. When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments. In some cases, we may issue credits to your account. These credits will be automatically applied towards your next course purchase on our website.

Refunds
If the course you purchased is not what you were expecting, you can request, within 30 days of your purchase of the course, that HANDSWORTH credit/refund your account. We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased your course (website, mobile app). No credit or refund is due to you if you request it after the 30-day guarantee time limit has passed.

HANDSWORTH RIGHTS

All right, title, and interest in and to the HANDSWORTH platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services are and will remain the exclusive property of HANDSWORTH and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both Zambia and foreign countries. Nothing gives you a right to use the HANDSWORTH INSTITUTE name or any of its trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding HANDSWORTH INSTITUTE or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you. You may not do any of the following while accessing or using the HANDSWORTH platform and Services:
  • access, tamper with, or use non-public areas of the platform, Udemy’s computer systems, or the technical delivery systems of HANDSWORTH’s service providers.
  • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
  • copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the HANDSWORTH platform or Services.
  • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
  • in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as HANDSWORTH INSTITUTE); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.